Remote IT Service

With the frequently changing information, technology & computer network services, making a smooth network migration is a crucial factor in keeping network usage efficient and problem free. With the help of an South Florida Multi Media Support Tech, best-fitted network and software products can be researched and selected to ensure technology solutions and computer support and optimal computer product procurement.

South Florida Multi Media Professional computer support provides on-site computer support, remote network support and on demand tech support to all our clients who demand proficient network operations.

Our dedicated account managers working together with numerous technology partners make sure our client's needs and wants are satisfied and that all their computer consulting, computer repair and network services ends with us. For more information about any of our IT and computer technology contact us today.

South Florida Multi Media Computer Professional chooses technology partners by carefully verifying and ensuring that the manufacturer provides state of the art solutions with excellent pre and post sales support. Our goal with our chosen partners is to keep them involved in the delivery of professional solutions to our clients. Whether it is pre-sale, installation, or post sale support, we act as your interface to the manufacturers of hardware and software necessary to keep your business operating at its best.

The direct communication between South Florida Multi Media Computer Professional and our technology partners ensures efficient sales solutions and skilled technical training. Clients also have the opportunity to get involved through joint client seminars, and nondisclosure road map meetings.

A few of our most valuable partnership programs follow:

Microsoft Gold Certified Solutions Provider: South Florida Multi Media Computer Professional deploys leading Microsoft Solutions such as Server 2003, Exchange, Small Business Server, SharePoint, Office Suite, and many more.

Microsoft Gold Certified Partners are the elite Microsoft Business Partners who earn the highest customer endorsement. They have the knowledge, skills, and commitment to help implement technology solutions that match your exact business needs. Microsoft Gold Certified Partners have passed the highest level of requirements from Microsoft and have demonstrated the most robust, efficient and scalable implementations of Microsoft technologies in demonstrated enterprise customer deployments or an on-site Microsoft assessment.

South Florida Multi Media Computer Professionals offers home users and companies a service contract that can give then a peace-of-mind. With our contract in place, a home user or company will not only have an ability to budget their technology expenses, but also have a guaranteed operational system with our optional hardware warranty coverage. Covering all major systems that revolve around a companies core in technology.

Monthly updates to Windows Operating System.
Monthly updates to Microsoft Office products
Verify and update anti-virus components.
Verify and update anti-spyware software, run spyware scan to verify system is clean
Check status of firewall operations.
Check status and function of battery backup units on a quarterly basis.
Check status of all cooling fans and clean all dust on an annual basis or as needed.
Check status of, and if needed defragment and scan hard drive.
Check status of any hardware firewall firmware and update as needed.
Maintain and update software and hardware inventory.
Maintain software license compliance.

Maintain proper operations of operating systems.
Maintain proper operations of all Microsoft productivity software.
Diagnose and resolve any third party software with the assistance of the publisher’s support staff.
Maintain proper operation of all network hardware equipment, excluding any wiring within the building structure.
Maintain proper operations of all local and networked printers. All commercial copiers/printers will be handled with the assistance of the vendor. No vendor will be allowed to install any software to local machines or servers without our assistance. All printers will be shared from a server if a server is available.
Offer assistance on pricing and purchasing of any future technology. All research on products and software will be billed at the contract rate that is involved with third party software or solutions for industry specific solutions.
Macintosh system support is limited to internet connectivity, file sharing and print sharing to a server machine. Any additional Macintosh support will be billed at standard contract rate.
Maintain overall Server operations related to hardware.
Perform Server related tasks with user accounts, security, data backup and data recovery, and monitor system resources.

For serious business professionals, robust system performance and high reliability are mandatory. Pivot Networks Offsite Managed Servers enable you to outsource critical IT functions while providing you with the flexibility of placing Internet-based applications on servers located in our secure, state-of-the-art data center.

Pivot Networks’ reliable systems and Datacenter facility help you avoid problems by providing powerful, scalable server solutions supported by some of the most talented system administrators and engineers.